Hugh-jenkins
June 02, 2026
"I had an issue and, umm, they got..."
I had an issue and, umm, they got back to me fast. They were helpful and got everything fixed without much hassle.
KathleenThurston
May 29, 2026
"Packaging was decent"
The box showed up a little dented, but like I said, the packaging inside was decent. Everything was packed well, and like I said, nothing ended up damaged, so I can’t really complain
LorenzoMiles_78
May 25, 2026
"Damaged box, but the issue was handled quickly"
My box showed up damaged, which was frustrating at first, but they got it sorted out fast once I reached out. If this happens to anyone else, I’d say take a few photos right away and contact them as soon as you can. In my case, the process was smooth and they made it right.
NicholasSmith_30
May 16, 2026
"I ordered the wrong size and felt a..."
I ordered the wrong size and felt a little pressured to get the return sorted quickly, so I was kind of dreading it. But it ended up being really simple. Customer service got back to me fast, the return process wasn’t a hassle, and my refund came through without any issues. I’d definitely order from them again.
hello_della229
May 13, 2026
"Happy with my order"
So... I’m happy with my order. The prices were good, and everything arrived just fine.
tammywagner0819
May 11, 2026
"Fresh stuff, shipping was just okay"
I ordered some pet food and treats from valuepetsupplies.com, and I was mostly just hoping it wouldn’t be one of those sites that talks everything up with a bunch of polished “quality guarantee” type wording and then sends old stock. But the items showed up fresh, the bags were sealed properly, there was no weird smell, and the expiration dates were comfortably far out.
I’m taking off a star because the box looked roughed up by the time it got here, and shipping took longer than I expected. Still, the actual products were fine, and my pets ate everything like normal, so I’d probably order again as long as I’m not in a rush.
DamonJackson
May 09, 2026
"Showed up super fast, just bad timing for me"
My order arrived in only two days, which was way faster than I expected. Of course, with my luck, it got here right when I was too busy to actually deal with it, but that’s on the timing, not the product. No issues at all with the delivery.
virginia1997
May 05, 2026
"Sizing was actually right, surprisingly"
I ordered the belly bands and, for once, the size chart was actually accurate. They fit my dog well, which was a nice little surprise since sizing can be a guessing game with these things.
christine.Summers
April 24, 2026
"So far, the smell is way better"
I ordered some litter supplies from valuepetsupplies.com recently, and the odor control has been a noticeable improvement compared to what I was using before. Lately I haven’t been catching that cat box smell as much, even when it’s getting close to cleaning time, which is the thing I care about most right now. Shipping was totally fine too. Based on this last order, I’m happy with it...
"Bottom line, I can usually count on this..."
Bottom line, I can usually count on this place to have what I’m looking for. Their stock has been consistent overall, and I’ve only struck out once.
EmilioFairrow_73
April 09, 2026
"Checkout was easy!"
Checkout was simple and didn’t take too long. I liked that I could update my cart without any hassle, and the payment went through just fine. Shipping showed up before I paid, which I appreciated! Took me a second to spot the coupon box, but overall... good experience
MildredPorter_32
April 05, 2026
"Great bulk deal and a solid shopping experience"
I grabbed a large pack of dog pads along with a few treats because the bulk pricing was noticeably better than what I usually see locally. Shipping took a few days, but it was completely reasonable and everything arrived in good shape.
Overall, I felt really good about the purchase and would definitely feel confident ordering from them again, especially for bigger stock-up items. The value is there, and they delivered exactly what I needed. I’m only giving 4 stars because the website can be a little clunky at times, but the products and pricing made it worth it.
"Supplies held up better than I thought"
I’ve ordered pee pads and a couple basic pet supplies from Value Pet Supplies, and they’ve been solid. The pads felt thicker than some others I’ve bought before, and they didn’t tear when I was moving them around, which I kind of expected them to, actually, no, they held up better than I figured they would.
One box did have a few pads folded a little weird, but it wasn’t a big deal. For the price, I was ready to be a little disappointed, but the durability ended up being better than expected, so yeah, I’d order them again.
catherinehunt6585
April 04, 2026
"Decent pet stuff, honestly better than I thought"
I grabbed a few things from valuepetsupplies.com, mostly some chew toys and pads for my dog. Wasn’t expecting anything fancy, but the stuff showed up looking clean and packed decent. The toys feel tough, like they’re not gonna get destroyed in five minutes, and the pads have been working fine so far, no leaking or weird mess. My dog pretty much jumped on the toys right away, so I guess that’s a win. Overall, good enough quality for the price and I’d probably order from them again
janae_Alaniz82
April 02, 2026
"My dog liked them, but the packaging was disappointing"
I ordered the pads along with some chews, and my dog took to the pads quickly, which was a relief. Shipping was fine, nothing especially fast or slow. I was a bit disappointed with the packaging though, it could’ve been packed better and felt kind of careless. Overall, the products worked out, but that part definitely took away from the experience
JamesRagan
March 31, 2026
"Refund came through ok"
I ended up needing to ask for a refund and it was painless. It took a little bit, not gonna lie, but support got it sorted out and the money came back fine. No big drama or anything...
todd_Pereira94
March 22, 2026
"Plenty to choose from"
I wasn’t expecting such a big selection, but they had a lot more pet stuff than I figured they would. I found the dog pads and treats quickly, and of course ended up grabbing a couple extra things too. Reading between the lines, it’s the kind of place where you go in for one or two basics and leave with a little more because the selection is actually solid
amanda_Hibner01
March 16, 2026
"Shipping seemed cheap to me"
I thought the shipping cost was low, which was a nice surprise. Maybe I’m just used to paying too much elsewhere, but it felt like I saved a bit here.
kristen2003
March 09, 2026
"Great prices and an easy shopping experience"
I found the pet stuff I needed at really good prices, and the whole process was super easy from start to finish. I ended up saving money and got exactly what I was looking for.
Charles-lynch
March 02, 2026
"The points seem to add up"
I haven’t done the exact math or anything, but the loyalty points do seem to knock a little money off my orders often. It’s a nice perk and makes me feel like I’m saving something each time.